Support
We're here to help you get the most out of NightFold.
Contacting Support
If you need assistance with NightFold, please reach out to us at hello@nightfold.app. We aim to respond to all inquiries within 24–48 business hours.
Data Deletion Request
You have the right to request the deletion of your personal data from NightFold. To submit a data deletion request:
- Send an email to hello@nightfold.app with the subject line "Data Deletion Request"
- Include the email address associated with your NightFold account
- We will permanently remove your data from our systems within 48 hours of receiving your request
Please note that once your data is deleted, this action cannot be undone. All your dream journal entries, account information, and associated data will be permanently removed.
Troubleshooting
If you're experiencing issues with NightFold, try these steps before contacting support:
- Make sure you have the latest version of the app installed
- Check that you have a stable internet connection
- Try closing and reopening the app
- Restart your device
Account Issues
For issues related to login, subscriptions, or your account, please email us at hello@nightfold.app with your account details so we can assist you promptly.
Feedback
We love hearing from our users! If you have suggestions for improving NightFold, please share them with us at hello@nightfold.app. Your feedback helps us make NightFold better for everyone.